Have you ever wondered why the same problems seem to keep trickling down to the testing phase? The specification was misinterpreted, the test case wasn’t right, the software didn’t meet requirements... Lindsay’s work on organizational alignment puts this down to ‘The Fog’: a confusion caused by misunderstandings, biases, assumptions, different interpretations, behaviours, and information gaps, among other things. While a certain amount of Fog is inevitable, it can build up between people to cause serious misalignment, leading to cost and frustration. But it doesn’t have to be this way. Lindsay’s conference opener takes us through a story of how she began to recognize The Fog, understand what’s behind it, and see what can be done to clear it. This is a keynote about complexity, empowerment, learning and organizational maturity for today’s dynamic workplaces.